Contact Us

If there is ever a time you have questions or need assistance with your account, please contact us by phone at:

1-888-969-1399 or 1-859-986-2321 (M-T 8 am to 5 pm, Friday 8 am to 4 pm EST)

You may also reach us by email at:

Correspondence Address
Fahe Loan Servicing
319 Oak Street
Berea, KY 40409

General Payment Address
Fahe Mortgage Servicing
PO Box 2278
Lexington, KY 40588

Overnight Payment Address
Fahe Loan Servicing
Attn: Payment Processing
319 Oak Street
Berea, KY 40409

Notice of Error or Information Request Address
You have certain rights under Federal law related to resolving errors in the servicing of your loan and requesting information about your loan. To request information about your loan or if you believe we have made an error servicing your loan, send your request for information or error resolution to:

Fahe Loan Servicing
319 Oak Street
Berea, KY 40409

Phone Number: 888-969-1399 or 859-986-2321

Email: loanservicing@fahe.org